|Destination||Shipping Charge||Or Free When |
You Spend Over †
|Delivery Times *|
|Republic of Ireland||€5.99||€59||3-5 working days|
3-5 working days
|United Kingdom||£9.00||£65||3-5 working days|
|EU||From €14.99||€75||5-7 working days|
|USA||USD $29.99||USD $149||5-9 working days|
|Canada||USD $29.99||USD $149||5-9 working days|
|Rest of the World||€34.99||n/a||14-20 working days|
† Free delivery offer applies to goods only and offer is exclusive of insurance charges, which are optional.
Each product sold on the kilkennyshop.com website has an estimated delivery time. We endeavor to deliver to the times specified, however on rare occasions delays may occur which are outside of our control.
Please note, during busy sale periods, your order might take a little longer for delivery. We thank you for your patience.
When ordering from Ireland and Northern Ireland your order will be sent via GLS couriers and will require a signature on delivery. Once your order has been dispatched you will receive an email from GLS with details on your tracking information. You can track your parcel here.
GLS will always work to deliver your order directly to you , however, if no-one is home or the house/office/building cannot be located, then the courier will then call you on the contact number provided by you on your order. Please provide your mobile number when placing your order. GLS will deliver Monday - Friday in business hours so a delivery address where someone is present during these hours is recommended, this may be a work/business address.
GLS will send emails to advise on the timing of your delivery and these will be sent to the email address provided at the time of order. Can you check your spam or junk mail for these. GLS offers a free service called Flex delivery , click on the link for further details on this and watch this video on how this works GLS Flex Delivery
UK and EU:
All deliveries to UK mainland and the EU, will be made by An Post. However, all merchandise will be subject to duty or other taxes on importation into your own country of residence. In the UK, your parcel will be delivered by Parcel Force. You can track your parcel here.
USA, Canada, Australia and Rest of World:
When ordering from USA, Canada, Australia and Rest of World your order will be sent via An Post. A signature is usually required on delivery.
If no one is home to sign for the delivery there should be a note/card left at your home/office/building to state that an attempted delivery has been made, giving you the details required to organize collection at a local depot or re-delivery.
Please allow 4-6 weeks for orders placed in store, via our store shipping service, to arrive at international destinations.
All merchandise may be subject to duty or other taxes on importation into your own country of residence. Kilkenny are not responsible for any importation charges or government fees that may be applied.
A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.
Items sold online will only be delivered to the address specified on your order.