Delivery Information
| Destination | Shipping Charge | Or Free When You Spend Over † |
Delivery Times * |
| Republic of Ireland | €5.99 | €49 | 1 - 2 days |
| Northern Ireland | £7.50 | £60 |
3 - 5 days |
| United Kingdom | £7.50 | £60 | 3 - 5 days |
| EU | €14.99 | €100 | 5 - 7 days |
| USA | USD $29.99 | USD $249 | 6 - 8 days |
| Canada | USD $29.99 | USD $249 | 10 -12 days |
| Rest of the World | USD $34.99 | USD $249 | 10 - 12 days |
† Free delivery offer applies to goods only and offer is exclusive of insurance charges.
* The delivery times above are quoted with respect to working days. Working days are Monday - Friday inclusive. Please be aware that the above delivery times do not apply during the Christmas period. Expect longer delivery times during this time of year.
* From time to time, due to factors outside of our control, in advance of this we will endeavor to update the delivery times accordingly.
Please Note
Each product sold on the kilkennyshop.com website has an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.
Duty/Tax Information
Your merchandise is exported free of any Irish taxes. However, all merchandise may be subject to duty or other taxes on importation into your own country of residence. Kilkenny are not responsible for any importation charges or government fees that may be applied.
A clearance fee may also be levied by your local post office on each such dutiable parcel. Some Post Offices show this as “Additional Postage” or “Postage Due”.
Track My Order
Once your order is dispatched you will receive an email containing your tracking ID number. This number can be used to track the progress of your delivery, using the links below:
If your order is being delivered to an EU address please click here.
If your order is being delivered to a Non EU address please click here.
Order Information
If you are experiencing any issues with your order please contact Customer Service by following the link provided HERE and using the contact form supplied.
Head Office | 3 New Street | Killarney | Co. Kerry | Ireland | Registered in Ireland No. 283267