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In Store Exchange/Refund Policy

If merchandise is returned, as sold, together with the original receipt, we are happy to:

Refund within 14 days

or

Exchange within 28 days

A gift receipt entitles the holder to an exchange/gift card only. Reduced price merchandise may be returned within 7 days with the original receipt for an exchange/gift card only. All refunds will be issued in accordance with the original payment method. 

For safety and hygiene reasons, our exchange/refund policy does not extend to a small number of products, such as earrings

Gift cards/gift vouchers are not refundable.

This policy does not affect your statutory rights.